Military AutoSource (MAS) Grafenwöhr Off Base - Grafenwöhr

Leon 9.

Schöne Autos

Josh E.

For buying a car for a good price, I highly recommend MAS. Eoin, one of the sales managers there, helped to walk me through the process of buying my new car (and gave me a good deal on it too), and made sure that it was good to go! The selection here is really good, with different cars to fit whatever your needs are.

Andrew G.

WARNING to all young incoming soldiers; avoid MAS. May cause financial harm.

Great sales team, unfortunately management is unimaginably appalling. I just picked up my vehicle (9DEC).... original purchase was (July). Over 5 months waiting and fighting. Management refuse to fix simple issues that to were pointed out before purchase or slightly after.
over all at the end of the day most of my issues were fix. I am just too exhausted to continue cashing down Paul to finish the job. I will settle with the remaining issues, so MAS can save a dollar.
WARNING to all young incoming soldiers; avoid MAS

Edward G.

I purchased a brand new Honda from MAS. The entire process was super easy, non stressful and no haggling or hidden fees. Service was excellent and if you guys are looking to purchase a vehicle with MAS contact Joseph he helped me and was always on top of things.

Braxton M.

Joseph Raggett at Military Auto Source made my car buying experience exceptional. As a military member, I appreciated his understanding of my unique needs. Joseph was professional, knowledgeable, and responsive, guiding me through the process smoothly. He showed genuine care in finding the best deal for me and ensured I got a vehicle that suited my requirements perfectly. His dedication and excellent customer service make him highly recommended for fellow service members.

Brandon

I wanted an Audi S5 but MAS didn't have exactly what I wanted. Joe told me that ordering one from the factory would be best to get exactly what I wanted and SAVE me money. He kept me up to date on the order and made the process extremely easy as I neve purchased a car overseas before. HIGHLY recommend Joe and MAS to get the car you want.

ningning Z.

Joe helped me purchased my car and made everything super easy. He was transparent during the entire process and walked me through everything steps of purchasing process. Highly recommend reaching out to him for any inquiries.

Deano R.

My Nightmare experience costed me $4,000 and it began when my daily driver breaking down beyond repair;
Our family needed a car, my wife was days away from delivery and my son needed to be taken to school, and I need to drive to work, Etc

I went MAS to get a Car ASAP. We reserved a 2023 accord for a Monday down in Bremerhaven, I was told to get a rental, hotel, and etc. for the trip. That Exact Monday, I received a call that the car hasn't passed customs (Lie #1) . Later finding out that the car wasn’t even in Germany, it was ship was stuck in the Netherlands.

At this point, I was told to wait a couple days, well a week went by I lost money on the hotel that couldn’t be canceled and a rental car that was extended 4 times. Costing me $650
I was told by my sales rep that I would receive reimbursement (Lie #2) *I was never paid anything back*

I was continuously told to wait for information and with everything going on my sales rep was not with company or had new position… it was very unclear. I tried to talk with management multiple times about the situation because everyday without a car was costing me $85-100 for a rental. I was told by my new sales rep that they were in contact with management (Lie #3)

Additional 2 weeks went by and my total for rental cars was $2400. I even paid for insurance for a car I didn’t even have.

I went in and told my new sales rep that I need a different car ASAP. I register and got everything, just to be told they can’t give me the car due to a recall on floor mats which I was told 3-4 days for them to come in (Lie #4) I waited an additional 2 weeks.

5 weeks worth of rental cars, Insurance payment for a car didn’t have, Hotel I didn’t stay at.

It could have all be avoided, if I just went somewhere else.